![]() What separates this plan from others is it has advanced encryption and security.įrankly, the differences in features between these plans justify their price differences. The Elite plan is for teams who want to optimize Zendesk’s capabilities. It includes all Professional features, plus additional features like contextual workspaces, custom roles, and guided mode. The Enterprise plan is tailored to large organizations. It also provides you with follow-up surveys, dashboards, reporting, and Service Level Agreement (SLA) management. The Professional plan encompasses all features in the Team plan, designed for growing businesses. It includes all Essential features, plus some others like business rules, social messaging and performance dashboards. The Team plan is meant for small and medium teams. It offers a fundamental help center,web widget, mobile SDK, knowledge base, email and support channels. The Essential plan is the basic Zendesk pricing model, designed for sole support agents and small teams. All these plans come with a free trial and paid add-ons such as real-time chat and social messaging. Zendesk Supports has five plans: Essential, Team, Professional, Enterprise, and Elite. Since Support is Zendesk’s flagship and the first tool they offer on the pricing page, we select it to compare the included features. ![]() Many of these offerings come with different plans.
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